Terms and Conditions of the Website
 
By accessing and using this Web Site, you shall be deemed to have accepted to be legally bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Web Site.
 
General
These Terms of Use may be changed from time to time. Changes will be posted on this page and your use of this Web Site after such changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes.
 
Proprietary Rights
This Web Site is the official web site for the StoneTileDepot.com.

The materials located on this Web Site including the information and software programs (the Contents), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by StoneTileDepot.com.
 
Restrictions on use of Materials
Except as otherwise provided, the Contents of this Web Site shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission from StoneTileDepot.com.

Modification of any of the Contents or use of the Contents for any other purpose will be a violation of StoneTileDepot.com's copyright and other intellectual property rights. Graphics and images on this Web Site are protected by copyright and may not be reproduced or appropriated in any manner without written permission from StoneTileDepot.com.
 
Privacy Policy
We do not collect personal information about you when you visit our website unless you choose to provide this information to us. However, we do collect and store certain information automatically in order to process information about your visit to our website.
 
What We Collect and Store Automatically
If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically such as the Internet domain, IP address, date and time you access our site and the pages you visit. This information will not identify you personally. We use this information to help us make the site more useful to visitors. We do not track or record information about individuals and their visits.
 
If You Send Us E-mail
 
You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. We do not share your e-mail or other personal information with any outside organizations.
 
 
Terms and Conditions of Sale
 
Ordering
 
  • StoneTileDepot.com uses SSL 128-bit encryption for your orders. This is the industry standard for secure transactions over the internet.
  • Minimum tile order is 100 SF.
  • We accept VISA, Mastercard.
  • All mosaics, mouldings and borders are sold by piece.
  • All prices are per square foot unless price per piece (Price p/p)
  • Please call for other items and for container sales.
Sales Taxes
 
  • StoneTileDepot.com is required by law to charge the sales tax to the residents of the following states:
    VA (5%), MD (7%), DC (5.75%), FL (7%), NJ (6%), and CA (8.25%)
Shipping
 
  • All prices are FOB Stone Tile Depot warehouses and subject to change without prior notice.
  • Confirm price, size and availability when placing container orders.
  • For all common carrier shipments, selection of the carrier is the customer’s responsibility. We currently offer UPS for sample shipments, and common carrier for residential and commercial shipments. If the destination is in NJ, VA, FL, we might offer better prices through other shipping companies.
  • We assume no responsibility for freight rate quoted, trucking company discounts, etc. Shipments rates are quoted online during your checkout process. If the shipment information is not entered correctly during the checkout process, the customer is responsible to pay additional charges that may occur due to the re-routing of the merchandise.
  • We are in no way responsible for lost or damaged shipments. It is the customer’s responsibility to file a claim for lost or damaged shipments with the trucking company. Please inspect upon receipt to make sure that it is not damaged.
  • We also offer freight collect for your convenience.
Liability
 
  • Natural stone is a product of nature and is therefore subject to natural variation of color, shading, veins, markings and texture from piece to piece.
  • No claims will be accepted after the materials are installed. We extend no guarantees, expressed or implied, as to slipperiness, wear resistance or maintenance procedures.
  • All natural stone is subject to some wearing or scratching over time. Food and other acids may stain or etch the surfaces of some stones. Please read our maintenance tips at Stone Care section.
Product Information
 
  • All products are provided in untreated form - no sealer applied.
  • All borders and mosaics are mesh mounted on paper or plastic.
  • We recommend sealing all natural stone.
  • Shade variation is an inherent characteristic of natural stone.
Samples
 
  • Only full size samples are available. All samples will be charged at list price plus shipping charges and a $5.00 handling fee included in the shipping charges.
  • Large size sample orders may be cut to fit the shipping terms and conditions of UPS.
ANY QUESTIONS SHOULD BE DIRECTED TO sales@stonetiledepot.com or you can call us at
Toll Free No. 1-800-622-8708
during business hours (Mon-Fri 9am ET - 5pm ET).