NO WARRANTY OF COLOR

Stonetiledepot.com tiles are natural and hand made products. Variation of shade and color is inherent in Stonetiledepot.com tiles. IN NO EVENT SHALL STONETILEDEPOT.COM BE LIABLE FOR ANY VARIATION IN SHADE AND/OR COLOR BETWEEN TILES RECEIVED AND SAMPLE TILES.

ACCEPTANCE

Any questions regarding the color, design or quality of tiles must be resolved prior to installation. Use constitutes acceptance and absolutely no adjustments or returns will be made thereafter. Any and all questions regarding acceptability must be resolved within 30 days of the date of delivery.

NO WARRANTY AS TO QUANTITY ESTIMATES

IN NO EVENT SHALL STONETILEDEPOT.COM BE LIABLE FOR ANY DAMAGES WHICH MAY RESULT FROM SHORTAGES OR OVERAGE OF TILES. BUYER EXPRESSLY ASSUMES ALL RESPONSIBILITY REGARDING QUANTITY OF TILES ORDERED.

AVAILABILITY

All items sold by Stonetiledepot.com are subject to availability at the time of shipping. If a certain item is not available we reserve the right to offer an alternate material with prior notification and notice to the buyer.

TERMS: PAYMENT

Prices are subject to change without prior notice. Unit prices and extensions will be confirmed and corrected by the main office. YOU WILL BE NOTIFIED OF ANY CHANGES OR CORRECTIONS PRIOR TO THE PROCESSING OF YOUR ORDER. All SPECIAL and CUSTOM orders needs 50% NON REFUNDABLE deposit.

EXCLUSION OF DAMAGES

In no event shall Stonetiledepot.com be liable for any consequential, incidental, indirect, exemplary or special damages, whether in contract or in tort, in any action, in connection with any goods provided by Stonetiledepot.com. Stonetiledepot.com makes no warranties as to merchantability or fitness for a particular purpose.

NORMAL WEAR; GROUT

As with all tile surfaces, some wearing, crazing or scratching may occur over a period of time with use. In addition, Stonetiledepot.com suggests that you select a matching colored or uncolored grout.

SPECIAL OR CUSTOM ORDER

50% deposit required prior to placement of order. Balance due as soon as order is ready, prior to shipment. Special orders cannot be cancelled or returned.

DELIVERY TERMS

Prices are F.O.B. our warehouses. Stonetiledepot.com is not responsible for damage occurring in shipping. All claims must be made in writing to the carrier with a copy to Stonetiledepot.com within 5 days of receipt of merchandise. It is your responsibility to make unloading arrangements with the carrier and we are not responsible for any damages due to detention charges. Any surcharge billed to StoneTileDepot for freight, delivery and unloading the freight at customer premises will be billed to customer with a separate invoice. Customer will be informed for the difference amount before charging to their credit card.

DELIVERY TYPES

All our Common Carrier Shipments are 99 USD / pallet to all delivery types (Business or residential deliveries). If you have questions or concerns, our customer service reps are ready to answer.

SAMPLE SHIPMENTS

Sample shipment charges are for single samples only. If you order more than 2 samples of the same item, there will be packing charges assessed. We are not responsible for damaged tiles via shipping companies.

FORCE MAJEURE

Stonetiledepot.com shall not be liable for any delay in delivery or suspension or cancellation of performance or other failure of performance hereunder due to any causes beyond its control, including but not limited to, acts of God or government, labor disputes or inability to secure materials, labor or transportation. In the event of such delay, Stonetiledepot.com’ time for delivery or other performance shall be extended for a period equal to the duration of such delay.

ASSIGNMENT

This agreement is not assignable by purchaser without Stonetiledepot.com prior written consent. Any attempt to assign any rights, duties or obligations hereunder without Stonetiledepot.com written consent shall be void.

CONFLICT OF TERMS

It is agreed that sales are made on the terms, conditions and warranties contained herein. To the extent of any conflict, these terms and conditions take precedence over any on buyer’s order form. No agreement altering, modifying or extending the terms of this agreement shall be valid unless in writing, duly signed by the parties.