What Our Customers Are Saying About Us
At Stone Tile Depot, customer satisfaction is vital to us. That’s why we are in contact with our customers and collecting their feedback regularly. We review all comments, opinions, and feedback and do our best to improve our customer service. We use a third-party review collection tool called “Trustpilot.” This is because we value real, genuine feedback, whether these are good or bad reviews. We are also gathering reviews and feedback from social media and other sources. A recent comment on our customer experience can give you an overall idea about our service.
“I just got home from vacation, but our order which we ordered on Jan 15, 2021, was delivered while we were away. I just wanted to reach out & say thank you! Everything was packed wonderfully & it all arrived in perfect condition!! I’ll be honest, I was a little worried that it didn’t go well & I would be forced to scrap everything we’ve done so far. But thank goodness to you all… it’s all perfect!
Thanks again for such a great experience! Will absolutely be sharing our fantastic experience with others!”
Heather H. / MN
Of course, there are negative reviews as well. We give utmost importance to all reviews whether they are positive or negative. Solving the problems of our customers is our main target. Here are some reviews from TrustPilot and Google My Business platforms.